policies

 

Secure Shopping

Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to contact us at 503-222-2238 to place your order via telephone.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

We respect your privacy

The following discloses our information gathering and dissemination practices for our Site. This privacy policy only applies to information exchanged and data gathered on our site and does not apply to any other web site or offline point of contact between Porch Light, and consumers. We reserve the right to change the terms of this Privacy Policy, posting notice of such changes on this page. Your continued use of our Site following any changes to this Privacy Policy will constitute your acceptance of such changes.

While on our Site you may provide us with personal information. We will use that information only to customize your experience on our Site, and to contact you if you request that we do so. We may also use your personal information for internal business purposes, such as analyzing and managing our business.  We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we ask for your name, billing and shipping addresses, phone number, email address, and credit card information so that we can process and ship your order. We respect your privacy by not selling or sharing this information.  Each time you visit our Site, our web server automatically collects your IP address and the Web page from which you came.  Our site also uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters.

Our Site may contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites or for the privacy policies and practices of other third parties.

Customer Service

We are happy to assist you with any queries.  Please write to porchlightpdx@gmail.com or, for immediate assistance, call (503) 222-2238 during normal business hours of:
Monday – Saturday, 11 – 6  PST
Sunday 11 – 5  PST

Payment options

Porch Light accepts the following payment for orders placed in store and online:

Visa
MasterCard
American Express
Discover
Paypal

Our ordering system is entirely secure and your personal (and financial) information is safe with us.  However, if you are uncomfortable placing an order online, you may call us at (503) 222-2238 to order via telephone.

Taxes

Porch Light is located in Portland, Oregon, a sales tax-free state.  Consequently, we are not required to collect sales tax. This is based on a 1992 Supreme Court decision which held that mail order merchants do not need to collect sales tax for sales into states where they do not have a physical presence.